PUBLIC OFFER AGREEMENT

1.1. Public offer (hereinafter, the Offer) means the Seller’s public proposal, addressed to an indefinite number of persons, to enter into a distance Service Agreement with the Seller (hereinafter, the Agreement) on the terms contained in this Offer, including all Appendices.

1.2. Order means the Buyer’s decision to order Data Processing Services through the websites https://durevpn.com/, https://durev.cloud/ by selecting and paying for one of the Plans, which constitutes the Buyer’s full and unconditional acceptance of this Offer.

1.3. The Seller provides Data Processing Services, including private virtual access services and other Services related to private security on the Internet and private Internet access (hereinafter, the Services). The Services include, without limitation, VPN and other software, add-ons, applications, information, and informational materials made available to the Buyer by the Seller.

1.4. Plan means the set of terms governing the provision of the Services, including the price, subscription term, available server categories, traffic quotas, and the maximum number of devices that may be connected simultaneously. The current terms and prices of the Plans are published on the websites https://durevpn.com/, https://durev.cloud/ and in the Service interfaces.

1.5. Traffic quota accounting period means a calendar month. Traffic quotas are refreshed on the 1st day of each calendar month, regardless of the subscription start date, the subscription term, or the date of its payment or renewal. When a subscription is activated, the first traffic quota accounting period runs from the moment the subscription is activated until the beginning of the next calendar month.

2.1. The Buyer places an Order for Data Processing Services through the websites https://durevpn.com/, https://durev.cloud/ by selecting one of the available Plans. By paying for the Order, the Buyer confirms acceptance of this Agreement (acceptance of the Offer).

2.2. By entering into the Agreement, the Buyer confirms that:

• a) the Buyer has read and fully agrees to the terms of this Agreement;
• b) the Buyer authorizes the collection, processing, and transfer of personal data on the terms set out in the Personal Data Processing Policy published on the websites https://durevpn.com/, https://durev.cloud/.

3.1. The price of the Data Processing Services is stated in the Plans section of the websites https://durevpn.com/, https://durev.cloud/.

3.2. The Seller may unilaterally change the price of any Plan. A price change applies to new Orders and does not affect the amount of recurring charges under a previously purchased auto-renewing subscription in the cases provided for in Clauses 4.9–4.10 of this Offer.

3.3. The Seller may not change the price of an Order that has already been paid for.

3.4. The Buyer’s obligation to pay for the Order is deemed fulfilled when the Seller receives the full amount due under the applicable Plan.

3.5. Payments between the Seller and the Buyer for the Services are made using the methods specified on the websites https://durevpn.com/, https://durev.cloud/.

4.1. The Buyer places an Order for the Services through the websites https://durevpn.com/, https://durev.cloud/, or by means of an invoice sent to the client’s email address.

4.2. When placing an Order on the websites https://durevpn.com/, https://durev.cloud/, the Buyer must provide an email address.

4.3. If the Seller requires additional information, the Seller may request it from the Buyer. If the Buyer fails to provide the required information, the Seller is not liable for any resulting inability to provide the Buyer with a service of adequate quality.

4.4. The Buyer is responsible for the accuracy of the information provided when placing and paying for the Order.

4.5. The Agreement between the Seller and the Buyer is deemed concluded once the Order has been placed electronically on the websites https://durevpn.com/, https://durev.cloud/ and paid for by the Buyer.

4.6. When the Buyer selects a payment method that provides for automatic renewal, the subscription is purchased with automatic renewal. By paying with such a method, the Buyer agrees to subsequent recurring charges in accordance with this Offer.

The payment methods that provide for automatic renewal are shown to the Buyer when placing the Order.

4.6.1. Where a payment method requires the Buyer's prior consent to recurring transfers in the Buyer's banking app, that consent must be given before the first payment and is a mandatory condition for purchasing a subscription with automatic renewal.

The Buyer may withdraw that consent in the banking app. Withdrawal of consent stops subsequent recurring charges and has the consequences set out in clause 4.11 of this Offer.

4.7. A recurring charge is made automatically at the end of each paid period without requiring additional confirmation from the Buyer before each charge. The billing frequency corresponds to the subscription term selected when placing the Order. Available subscription terms depend on the selected payment method and are shown to the Buyer when placing the Order.

4.8. Two-year subscriptions and the one-day trial period are paid for as one-time purchases and do not provide for automatic renewal.

4.9. The recurring charge amount is determined based on the price of the selected subscription term, taking into account the discount applicable to that term when the Order is placed, and is fixed when automatic renewal is enabled.

Promotional codes and other individual discounts applied to the initial payment reduce only the first payment and do not apply to subsequent recurring charges.

The currency of recurring charges is determined by the selected payment method. For payment methods in Russian rubles, the charge currency is the ruble and the amount of the recurring charge does not depend on exchange rates. For international payment methods, the charge currency is the US dollar (USD): when paying with a card or account in another currency, the amount actually charged may differ from the initial payment due to changes in exchange rates and the conversion terms of the Buyer's bank or payment provider.

4.10. A subsequent change to the price of the relevant Plan in the Seller’s catalog does not change the recurring charge amount under an existing auto-renewing subscription.

4.11. The Buyer may disable automatic renewal at any time in the Telegram bot’s profile settings or in the personal account on the Seller’s website.

Disabling automatic renewal does not terminate the current paid period: access to the Services remains available until that period ends, and the next automatic charge is cancelled.

Disabling automatic renewal does not in itself constitute grounds for a refund for a period that has already been paid for. Refund terms are governed by the Seller’s then-current Refund and Subscription Cancellation Policy.

4.12. Once disabled, automatic renewal is not resumed automatically. To enable automatic renewal again, the Buyer must make a new payment using a method that provides for automatic renewal.

4.13. The term of an active subscription with automatic renewal may be changed in the manner provided by the Service interfaces. The terms of such a change, including what happens to the previously enabled automatic renewal, are shown to the Buyer before the transaction is confirmed.

If payment for the new term is unsuccessful, the previously enabled automatic renewal remains unchanged.

4.14. If a recurring charge is unsuccessful, the payment provider may make additional attempts to process the charge. If the charge is not successfully completed, a new subscription period is not activated, and access to the Services remains available only until the end of the previously paid period.

6.1. The Buyer may discontinue the Services at any time during the term of the Agreement; amounts paid under the Plans are non-refundable. The full Refund Policy is available through the relevant link on the Seller’s website.

6.2. Unless the Buyer submits a written proposal to terminate the Agreement to the Seller at the addresses specified on the websites https://durevpn.com/, https://durev.cloud/, the Agreement remains in effect until terminated by mutual agreement of the Parties.

6.3. The Seller may restrict the provision of the Services to the Buyer if improper use of the Service is identified, namely:

• a) use of the Service by the Buyer for the purpose of violating the laws of the Russian Federation or other countries;
• b) transfer of an individual access key to third parties, except for the Buyer’s close relatives.

Exhaustion of a traffic quota provided for by the Plan does not constitute improper use of the Service and is governed by Section 8 of this Offer.

7.1. The Buyer undertakes not to use the system for sending spam, scanning ports or proxies, or conducting mass mailings, even if the messages are actually sent through another server, and not to carry out hacking attacks against other computers or networks.

7.2. Coverage, Internet speed, and connection quality may vary while the Services are being provided. The Seller undertakes to make every reasonable effort to keep the Services available at all times, except during maintenance and repairs. The Services may be unavailable due to circumstances beyond the Seller’s control, including emergencies, network issues or restrictions, interference, signal interruptions, or failures of other services.

7.3. The Seller is not liable for loss of data or messages or for incorrect display of pages caused by network issues. To protect Buyers, the Seller may unilaterally impose restrictions on the use of certain data and block customer service. Network speed is a nominal estimate and does not represent the actual speed at which data is sent or received. Actual network speed depends on network configuration, the data compression method, network load, and other factors. The Seller does not guarantee timely receipt of data and is not liable for any delay or loss.

8.9. The Buyer may use peer-to-peer network protocols (torrent, BitTorrent, and other similar point-to-point data exchange technologies), hereinafter referred to as “torrent traffic”, exclusively on server locations specifically intended for such traffic and marked with the “Torrents” tag in the Service application interface.

8.11. When automatic server-location selection (“Auto”) is used, torrent traffic is allowed only if the selected location is marked with the “Torrents” tag. In all other cases, the restrictions set out in Clause 8.10 of this Offer apply.

8.12. The Buyer is solely responsible for the legality of the data transmitted. Use of server locations marked with the “Torrents” tag does not release the Buyer from the obligations under Clause 7.1 of this Offer and may not be used to distribute materials that infringe third-party rights or applicable law.

8.17. Previously purchased additional traffic is retained when the Plan is changed and continues to be accounted for within the relevant traffic category.

9.1. By placing an Order and providing an email address or other contact details, the Buyer consents to receive service notifications from the Seller, as well as informational and advertising messages related to the provision of the Services.

9.2. The Buyer may opt out of informational and advertising communications at any time by contacting the Seller’s support service through any available channel, including the technical-support bot on Telegram (https://t.me/DurevVpnSupportBot) or the support web panel (https://povel.durev.support/). The Seller processes the opt-out request within a reasonable time after receiving it.

9.3. Opting out of informational and advertising communications does not affect the Buyer’s receipt of service notifications required for the provision of the Services, including messages about changes to the Agreement, subscription status, maintenance, and security matters.

10.1. The Seller may at any time, unilaterally and at its discretion, amend, supplement, or remove provisions of this Offer, unless otherwise provided by applicable law.

10.2. The current version of the Offer is published on the Seller's websites.

10.3. A new version of the Offer takes effect upon publication unless a different effective date is expressly stated at the time of publication.

10.4. Publication of a new version of the Offer on the Seller’s websites constitutes notice to the Buyer of changes to the Agreement.

10.5. Information about material changes to the terms of the Services may additionally be sent to the Buyer as a service notification in accordance with Clause 9.3 of this Offer.